Comprehensive support for your silicone leather products – we're here to help
TOPSUN provides comprehensive after-sales support to ensure your complete satisfaction with our products and services.
Full warranty against manufacturing defects from delivery date
Expert guidance on product selection, usage, and troubleshooting
Respond to all inquiries within 24 hours
Replacement or refund for confirmed quality issues
All TOPSUN products come with a comprehensive 12-month warranty from the date of delivery. We stand behind the quality of our silicone leather and are committed to resolving any issues promptly.
Notify us of the issue within 30 days of receiving the goods
Submit photos, videos, and a detailed description of the issue
Our quality team investigates within 7 working days
Replacement, refund, or credit note issued upon confirmation
Our experienced technical team is ready to assist you with any questions or challenges
Not sure which silicone leather is right for your application? Our technical team can recommend the best product based on your specific requirements.
Need help with cutting, stitching, or bonding silicone leather? We provide detailed technical guidance to ensure optimal results in your manufacturing process.
Access comprehensive technical documents including TDS, test reports, certificates, and safety data sheets to support your compliance and quality requirements.
We're here to help you with any questions or issues